All prices are quoted in NZ dollars and include New Zealand Goods and services Tax (GST) of 15%. Prices and availability are subject to change without notice.
We accept Visa or Mastercard payments through a secure third party merchant facility.
We also accept payments directly to our Mindjig Bank account. Goods will be sent once payment can be seen in our bank account. 1-3 working days depending on the bank.
Orders can also be emailed to us. Warning: Do not send credit card information in an email. If you include your phone number in your email we will be happy to phone you for your credit card information.
If you are a New Zealand business paying via invoice, select Pay Business Invoice. The goods will be sent within 3 working days and you will be emailed a tax invoice with payment instructions.
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Mindjig does not receive or store our customers credit card information though our website. See Policies
Payment can also be made using a Mindjig gift certificate. These can be purchased through our website and emailed or printed to give as a gift. To redeem enter the code into the gift certificate field in your shopping cart, or at checkout.
We also sometimes issue coupon codes or gift vouchers as part of our marketing material. These may have a dollar value or percentage off value. To redeem simply enter the code into the coupon code field in your shopping cart, or at checkout. Please note these are treated slightly differently from gift certificates. To learn more see Policies
An order confirmation is sent to your email immediately after the order is placed. Check your inbox and junk mail. If it is missing, there is a chance that your order did not go through correctly. It could also be possoble your email address has an error in it. We are happy to assist with your purchase any time. Just drop us a message here.
Once you have created an Account on our website you will be able to see any Orders, Messages, and Products added to your Wish List whenever you are signed in. If you think an order has not gone through, click on the "Account" link at the top of the screen, the Account link will only appear if you are Signed In.
We charge a flat rate of $7.99 for all orders delivered within New Zealand. As we send parcels by courier please provide a physical address rather than a P.O box or private bag.
If you are checking the total of your order in the cart, once you have put your postcode in to estimate shipping, please check the box beside the price to continue.
For International deliveries please Contact Us before completing your order and we can provide you with a quote for shipping to your destination.
Order Delivery Times
We endeavour to ship product on the next business day. You will be sent a tracking number via email at the time your order is sent. Delivery is generally within 1-3 business days to New Zealand destinations for orders received before 9am Monday through Friday. Rural and remote deliveries can take 1-3 days longer.
Discount Code or Gift Certificate
If you’ve received a discount code or gift certificate for Mindjig, it is filled in at the checkout process of your purchase. Simply type the code in the respective field during the checkout, and the total amount in your order will recalculated. It will be clearly stated what amount the voucher is before you continue to the payment step.
Invoices are sent via email.
Please add a note at checkout if you would like to receive a printed invoice with your parcel.